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All Mate1 profiles registered in the EU prior to May 25th, 2018 will be removed from the service and your data will either be removed completely or pseudonymized in our databases.Any subsequent attempts to access Mate1from the EU will be redirected to a version of this page.Some dating websites don’t even give “transgender” as an option when signing up!
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If you have not already received your refund, please allow 5-7 business days for the refund to process before contacting our customer support team by calling 1-514-907-0015 Monday-Friday 9AM-5PM EST for assistance.
Yes, all of your personally identifiable information including email, profile details, messages and other data will be pseudonymized or deleted on May 25th, 2018.
No new European profiles can be registered on the service as of May 21st, 2018.
All active Mate1 subscriptions purchased/rebilled from European customers in the 30 days prior to the regulation taking effect are in the process of being reimbursed to the payment method used at purchase.